PRIVACY POLICY
Last updated: November 2025
OVERVIEW
At PrimeBizCoach, your privacy matters.
This policy explains how we collect, use, and protect your information when you visit our website, schedule a demo, or use our AI automation tools.
By using our site or services, you agree to this policy.
INFORMATION WE COLLECT
A. Information you provide directly:
Name, email, phone number, and business info when booking a call or filling out a form.
Any data you share for training your AI assistant such as pricing, services, or policies.
B. Information collected automatically:
Website analytics such as cookies, IP address, browser type, and pages visited.
Device and session data used for performance tracking.
C. Information from integrations:
Calendar, CRM, or messaging data required for automations.
Examples include appointment times, client names, and messages.
HOW WE USE YOUR INFORMATION
We use your data to set up and manage your AI receptionist or automation system, send confirmations and reminders, improve service performance, respond to demo or support requests, and send occasional updates.
PrimeBizCoach never sells or rents your information to any third parties.
DATA SECURITY
All client data is encrypted during transfer and while stored.
Access is limited to authorized team members only.
Systems are updated regularly and monitored for vulnerabilities.
DATA RETENTION
We keep your information only as long as needed to deliver our services or comply with legal obligations.
You can request full deletion of your data anytime by emailing info.primebizcoach@gmail.com.
COOKIES AND TRACKING
Our website uses cookies to improve browsing experience, track performance analytics, and remember session preferences.
You may disable cookies in your browser settings. Some features may stop working without them.
THIRD-PARTY SERVICES
We use trusted third parties such as Google Calendar, Zapier or Make, Stripe or similar payment processors, and analytics tools.
These companies have their own privacy policies that we encourage you to review.
YOUR RIGHTS
You have the right to access, correct, or delete your data; withdraw consent for communications; and file a complaint if you believe your data has been misused.
To exercise these rights, email info.primebizcoach@gmail.com.
DISCLAIMER
PrimeBizCoach takes all reasonable steps to protect your data, but no digital system is 100% secure.
By using our services, you accept that we cannot guarantee absolute protection from unauthorized access, data loss, or breaches beyond our control.
PrimeBizCoach is not responsible for damages caused by third-party failures, integrations, or misuse of tools.
UPDATES TO THIS POLICY
We may update this Privacy Policy periodically. The newest version will always be posted on this page with the latest update date shown above.
CONTACT
For any privacy-related questions, contact:
Email: info.primebizcoach@gmail.com
Phone: 250-222-0912